Services

Your Success is Our Driving Force

Discover the tailored service solutions from Conductix-Wampfler: From professional installation and regular maintenance to quick repairs – we ensure your systems operate reliably and efficiently. Trust our expertise to keep your equipment in peak condition.

Your Partner in Service Excellence

Systems at Peak Performance

Conductix-Wampfler offers a complete array of support services. We can assist with preliminary engineering consultation, on-site installation supervision, full installation, start-up & commissioning, training, ongoing inspection / maintenance programs, and repair parts. Our goals are to ensure our customers experience the highest level of satisfaction with our products and services while supporting our customers in every phase of a new project and ongoing operation.

Installation

To ensure the perfect initial set-up of your system.

Commissioning

To ensure that our systems are properly set up and adjusted.

Training

To empower your operations and maintenance staff with the knowledge needed to keep your systems in top condition.

Maintenance Agreements

By investing in a maintenance agreement today, you will reduce your costs and risk tomorrow

Spare and Repair Parts

We provide the original replacement and spare parts needed to get your system back up and running with the reliability you expect.

Installation

Initial Set-Up of Your System

Trouble-free and proper operation of Conductix-Wampfler’s energy and data transmission products depends on correct installation and precise mechanical setup. Our qualified installation teams are eager to supervise your installation team or execute the installation with our own team members – all to ensure the perfect initial set-up of your system.

  • Our installation teams are located all over the world and have the highest level of experience and training on Conductix-Wampfler systems.  We provide the required knowledge to ensure your installation is successful.
  • Unlike most installation contractors, Conductix-Wampfler’s service team have exten mitigate errors that can damage your system and cause machine downtime, while ensive experience troubleshooting set-up problems and application errors.  Our goal is tosuring maximum performance from all of your energy and data transmissions systems.

Commissioning

Get a Properly System Adjustment

Conductix-Wampfler’s highly trained and experienced field engineers are pleased to offer comprehensive start-up and commissioning services. We apply the product knowledge gained from our extensive experience supporting installations around the globe to help your equipment and system achieve optimal performance. Your investment pays for itself through enhanced efficiency and increased system durability.

Achieve the best level of performance and maximum efficiency from your electrification system from the beginning by utilizing our application-specific start-up and commissioning services. Conductix-Wampfler’s highly-trained commissioning engineers are uniquely qualified to ensure that our systems are properly set up and adjusted.

  • Start-up and commissioning services on-site will ensure the best performance from any Conductix-Wampfler energy and data transmission system. 
  • When possible a pre-commissioning at our OEM’s site can be offered to support a trouble-free and efficient commissioning and operation in the field.
  • Our experienced and qualified engineers will properly adjust our products to on-site regional environmental conditions and take into account all relevant application-specific factors.
  • Our careful, fine-tuning will yield high availability, increased reliability, and outstanding performance.

Inspection / Preventive Maintenance

For the Highest Level of System Availability

Regular inspections and preventative maintenance lead to the highest level of availability of your energy and data transmission system. When your in-house resources are over-capacity, Conductix-Wampfler stands ready to help. As the manufacturer of the systems, we have the specific product knowledge needed to inspect and maintain them and can add significant value to your operation.

  • Tailor-made inspections performed by our experienced and specialized service engineers allow you to reach the highest availability of your energy and data transmission system.
  • Conductix-Wampfler’s service teams have worked on systems all over the world and in all sorts of applications.  We have the latest design and technical updates to evaluate the health of your system and can take action to improve performance and prevent downtime.
  • We offer a wide range of inspection and service packages ranging from individual inspections to long-term service contracts for periodic inspection and maintenance of your systems.

Training

For the Highest Level of Ongoing Performance

Conductix-Wampfler will conduct formal training of your operations and maintenance personnel to ensure the highest level of ongoing performance of your system. This training is specific to our system in your application and puts your staff in the best possible position to keep equipment in top running condition. On-site maintenance and proper operating procedures can eliminate downtime and greatly extend the lifetime of our products.

  • Conductix-Wampfler product training programs empower your operations and maintenance staff with the knowledge needed to keep your systems in top condition.
  • Conductix-Wampfler trainers cover the complete lifecycle of our systems. We train your operation and maintenance teams to ensure appropriate maintenance and upkeep.
  • Besides the system overview, our trainers supply your staff with detailed knowledge of the working parameters of the system, provide an awareness of typical malfunction situations, and cover key maintenance topics.

Global Support & Repair

To get You Back into Operation as Quickly as Possible

Is your installation located in a remote corner of the world?  Then you are in luck!  Conductix-Wampfler offers a worldwide network of support from our global service teams. We offer highly flexible response teams to assist you, our customer, in difficult situations. We provide experienced guidance and repair parts to get you back into operation as quickly as possible.  Our mission is to keep your vital business moving forward 24/7/365 – anywhere in the world.

If you face a situation where our system is in need of replacement or spare parts due to heavy, continuous use, or damage, we can offer our support through our global service teams. Our teams are highly flexible and can assist in difficult situations and to get you back in operation as quickly as possible. Our mission is to keep your vital business moving!

Retrofit / Refurbishment-Modernization

To Go Faster, Higher and Further

After years of continuous operation, energy and data transmission systems will eventually require refurbishment or replacement.

When it no longer makes economic sense to keep an older system operating under current running limiations, an upgrade may be reasonable.

As machine technologies advance to faster operating speeds and higher capacities, the current, as used, energy and data transmission systems may prove inadequate to support the future expectations. This may drive the need for a system upgrade or replacement.

Conductix-Wampfler offers various packages for system rebuilds, retrofits, and modernizations tailored to your specific application and demand. This service covers a wide range and is adapted to your vision starting with the offer and resulting in the supply of a direct replacement system. We offer a turnkey service including disassembly and disposal of the old system as well as installation and commissioning of the new system.

Maintenance Agreements

A Living Partnership

Maximize System availability to keep your vital business moving

A reliable and efficient running energy and data transmission system will be achieved by regularly and professionally executed inspections and maintenances. Consistent inspections are essential for the long term preservation of your system value.

With a Conductix-Wampfler maintenance agreement, our global network of service experts supports you as you plan for, achieve, and maintain system performance.

Our maintenance agreements are tailored to your needs and reduce unexpected downtime and cost during the duration of the agreement.

A living partnership between you and Conductix-Wampfler

  • We understand your application needs and the demands these place on your energy and data transmission system.
  • We provide a trained team that will work hand in hand with your maintenance crew.
  • We share our knowledge to help you get the most out of your equipment and to enhance your team’s efficiency.

By investing in a maintenance agreement today, you will reduce your costs and risk tomorrow

Our maintenance agreements can provide you with:

  • A dedicated team for planning and execution of needed maintenance activities
  • Fast and easy worldwide assistance
  • Regularly scheduled inspection & maintenance visits
  • Special pricing on spare parts delivered out of our stock
  • A consistent point of contact for all questions related to operation or maintenance of your system

Spare and Repair Parts

There is No Substitute for Conductix-Wampfler Spare Parts

There is no substitute for genuine Conductix-Wampfler spare parts. 

We use the highest-quality components for our energy and data transmission systems.

However, over time and through heavy use, even the best components will reach their end of life.  We provide the original replacement and spare parts needed to get your system back up and running with the reliability you expect. 

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